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Software Engineer

How would you design a link shortening service that has to handle millions of redirects a day? Talk me through the main pieces and trade-offs.

System designSeniorTests: System design
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What the interviewer is looking for

  • This question tests system design. Starts from requirements and scale, sketches the main components, names trade-offs like consistency versus availability, and explains what they would change as load grows.
  • Strong answers: Clarifying requirements, generating unique codes, choice of storage, heavy caching for reads, handling scale and hot links, and discussing analytics and abuse.
  • Likely follow-up: What breaks first if traffic grows tenfold overnight?

Another way it may be asked: Imagine building a service that turns long web addresses into short codes and sends people to the right page. How would you structure it?

A structure to follow: Requirements, sketch, deep-dive, trade-offs

  1. Step 1

    Requirements

    Ask who uses it, what it must do, and which qualities matter most: speed, reliability, cost, consistency.

  2. Step 2

    Sketch

    Draw the main parts and the path one request takes through them before adding detail.

  3. Step 3

    Deep-dive

    Pick the riskiest part (storage, queueing, failure handling) and go deeper there.

  4. Step 4

    Trade-offs

    Name what you gave up for each choice, and what you would do first if it needed to grow.

This is guidance on shape, not a script. Use your own real experience and facts; never invent details to fill a gap. See the STAR guide and answer frameworks.

Common slips

  • Naming tools before establishing requirements.
  • Drawing every box at the same depth instead of going deep where it matters.
  • Presenting one design as the only answer, with no trade-offs.

How to practise it

Time yourself: two minutes on requirements, five on the sketch, five on one deep-dive, two on trade-offs.

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How would you design a link shortening service that has to handle millions of redirects... | How to answer