Question bank
Interview questions, with guidance on how to answer
834 questions across 64 roles. Open one to see what a strong answer includes and common slips, then drill it out loud with Ava. New to answer structure? Start with the learning hub.
Behavioural
Past experience: what you did and what happened.
220 questions
Technical
Craft knowledge and how you would do the work.
572 questions
Case
A scenario to reason through and decide.
29 questions
System design
Design a system and defend the trade-offs.
13 questions
834 questions.
- BehaviouralMid levelMedical Assistant
Tell me about a time a patient was upset about a long wait. What did you say and do?
Tests: Patient care & empathy
- BehaviouralSeniorMedical Assistant
If you were the lead medical assistant, how would you train a new hire and keep standards consistent?
Tests: Teamwork & reliability
- BehaviouralSeniorMedical Assistant
Tell me about a time you noticed a safety or compliance gap in a clinic, like expired supplies. How did you fix it?
Tests: Infection control & safety
- TechnicalSeniorMedical Assistant
How would you help a clinic improve its referral and prior authorization follow-up so patients don't fall through the cracks?
Tests: Scheduling & front office
- BehaviouralAny levelMedical Assistant
Tell me about a time you covered for a coworker or had to stay flexible when the day didn't go as planned.
Tests: Teamwork & reliability
- TechnicalEntry levelPharmacy Technician
Two drugs on the shelf have very similar names and packaging. How do you make sure you pick the right one?
Tests: Medication accuracy & safety
- TechnicalEntry levelPharmacy Technician
A prescription says one teaspoon twice a day for ten days. How many milliliters would you dispense?
Tests: Dosage calculations
- BehaviouralEntry levelPharmacy Technician
A customer is angry that their prescription isn't ready. What do you say and do?
Tests: Customer service
- TechnicalMid levelPharmacy Technician
Walk me through how you enter a new prescription and what you check before it goes to the pharmacist.
Tests: Prescription processing & data entry
- TechnicalMid levelPharmacy Technician
A claim is rejected because it needs prior authorization. What do you do next, and how do you explain it to the patient?
Tests: Insurance & billing
- TechnicalMid levelPharmacy Technician
How do you handle expiring stock, drug shortages, and keeping fast moving items from running out?
Tests: Inventory management
- TechnicalMid levelPharmacy Technician
What steps do you follow when receiving, storing or counting controlled substances?
Tests: Pharmacy law & compliance
- BehaviouralMid levelPharmacy Technician
Tell me about a really busy shift with a long line and phones ringing. How did you keep your accuracy up?
Tests: Working under pressure
- BehaviouralSeniorPharmacy Technician
Tell me about a time you caught an error before it reached a patient. What happened and what changed afterward?
Tests: Medication accuracy & safety
- TechnicalSeniorPharmacy Technician
If a controlled substance count came up short, how would you handle it and who would you involve?
Tests: Pharmacy law & compliance
- TechnicalSeniorPharmacy Technician
How would you reduce waste and out of stocks across a pharmacy, and how would you know it worked?
Tests: Inventory management
- TechnicalAny levelPharmacy Technician
A patient asks if it's okay to take their new medication with another one they're on. How do you respond?
Tests: Medication accuracy & safety
- TechnicalAny levelPharmacy Technician
How do you double check a calculation, like a days supply or weight based dose, before it goes to the pharmacist?
Tests: Dosage calculations
- TechnicalEntry levelK-12 Teacher
It's the first week of school. How would you set up routines and expectations in your classroom?
Tests: Classroom management
- TechnicalEntry levelK-12 Teacher
Walk me through how you'd plan a lesson, from the goal to how you'll know students got it.
Tests: Lesson planning & curriculum