Question bank

Interview questions, with guidance on how to answer

834 questions across 64 roles. Open one to see what a strong answer includes and common slips, then drill it out loud with Ava. New to answer structure? Start with the learning hub.

834 questions.

TechnicalMid levelRetail Store Manager
Your last inventory count showed shrink higher than expected. What steps would you take to find the cause and bring it down?
Tests: Inventory and shrink control
TechnicalMid levelRetail Store Manager
How do you run an interview so you can tell who will actually be good on the sales floor?
Tests: Hiring and people management
BehaviouralMid levelRetail Store Manager
Tell me about a time a decision you made did not work out. How did you handle it with your team and your boss?
Tests: Ownership and accountability
CaseSeniorRetail Store Manager
Your district wants you to cut labor hours by ten percent but you are worried about customer service. How would you approach it?
Tests: Scheduling and labor control
BehaviouralSeniorRetail Store Manager
A customer gets aggressive with one of your associates during a busy afternoon. Walk me through how you handle it.
Tests: Decision-making under pressure
TechnicalSeniorRetail Store Manager
How have you developed someone on your team into a supervisor or future manager?
Tests: Team leadership and coaching
TechnicalSeniorRetail Store Manager
You need to let an employee go after repeated policy violations. How do you prepare for and handle that conversation?
Tests: Hiring and people management
BehaviouralAny levelRetail Store Manager
How do you keep your district manager informed so there are no surprises?
Tests: Communication
TechnicalEntry levelRestaurant Server
You just got sat with a new table of four. Walk me through the first few minutes.
Tests: Guest service
TechnicalEntry levelRestaurant Server
A guest tells you they have a serious nut allergy. What do you do from that moment until their food arrives?
Tests: Food safety and allergens
TechnicalEntry levelRestaurant Server
How do you make sure an order with a lot of changes gets entered correctly?
Tests: Order accuracy
TechnicalEntry levelRestaurant Server
A guest asks what you recommend and seems unsure. How would you help them decide?
Tests: Menu knowledge and suggestive selling
TechnicalMid levelRestaurant Server
You have five tables and they all need something at the same moment. How do you decide what to do first?
Tests: Section management and multitasking
BehaviouralMid levelRestaurant Server
Tell me about a time a guest was unhappy with their meal. How did you handle it?
Tests: Guest service
TechnicalMid levelRestaurant Server
A guest at your table seems to have had too much to drink and orders another round. What do you do?
Tests: Responsible alcohol service
BehaviouralMid levelRestaurant Server
Tell me about a busy shift where you helped a teammate even though your own section was full.
Tests: Teamwork
TechnicalSeniorRestaurant Server
How do you increase your check averages without making guests feel pressured?
Tests: Menu knowledge and suggestive selling
BehaviouralSeniorRestaurant Server
It is Friday night, the kitchen is running thirty minutes behind and your tables are getting restless. What do you do?
Tests: Composure under pressure
TechnicalSeniorRestaurant Server
If you were training a new server, what would you tell them about handling allergies and special diets?
Tests: Food safety and allergens
TechnicalSeniorRestaurant Server
You realize a check was charged to the wrong card after the guests have already signed. What do you do?
Tests: Order accuracy