Tell me about feedback from a manager or call review that changed how you sell or communicate.

What the interviewer is looking for

• This question tests resilience & coachability. Shares a real stretch of rejection or feedback, what they changed as a result, and shows steady motivation without blaming others.
• What to bring out: Specific feedback, openness rather than defensiveness, and a visible change in behaviour and results.
• Expect a follow-up like: How do you look for feedback when no one offers it?

Another way it may be asked: Think of a time someone listened to your work and told you how to improve. What did they say and what did you do?

A structure to follow: STAR, with the weight on Action and Result

1. Step 1

   Situation

   One or two sentences: where, when and what was at stake. Pick a real example you were close to.

2. Step 2

   Task

   What you personally were responsible for. Say "I", not only "we", so the resilience & coachability you showed is visible.

3. Step 3

   Action

   The two or three things you did and why you chose them over the alternatives. This should be about half your answer.

4. Step 4

   Result

   What changed, in your own measure of it, and what you would do differently. Only use numbers you can stand behind.

This is guidance on shape, not a script. Use your own real experience and facts; never invent details to fill a gap. See the STAR guide and answer frameworks.

Common slips

• Describing what the team did without saying what you did.
• Choosing an example with no clear outcome, or one you cannot answer detailed questions about.
• Ending on the action and skipping the result and what you learned.

How to practise it

Write two bullet points for each STAR letter, then say the answer aloud in about two minutes.

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